Heidi Mok

Hello!

I'm a designer specializing in product design, service design, and facilitation. I'm experienced and adaptive, having worked across different sectors and scales of problems. I help teams move projects forward in a collaborative, methodical, and systems-minded way.

Check out my bio and catalog of project stories

Sectors

+ Healthcare

+ Financial services

+ Legal technology

+ Government

+ Geospatial

+ Robotics automation

Approaches

+ Systems thinking

+ Design research

+ Participatory design

+ Mapping & diagramming

+ Prototyping

Values

+ Make connections

+ Zoom in/out

+ Wonder why

+ Show process

Outputs

+ Product/UI/UX designs

+ Maps & diagrams

+ Research insights

+ Strategic insights

+ Documentation