About

I'm Heidi, a designer. I design SaaS products and open source data platforms, as well as provide service design consulting to help improve user experiences more holistically. I have worked with small organizations and multinationals across diverse industries including healthcare, financial services, government, legal tech, geospatial, and robotics.

Expertise

• —Helping teams solve the right problems
• —Ownership of major projects and features as a sole/lead designer
• —Translation of big picture ideas into concrete, shippable scopes of work
• —Creating systems diagrams and visual analysis maps
• —Multi-stakeholder facilitation and co-creation