Hi, I'm Heidi, a designer who works with organizations to improve user experience. I've worked in-house and as a consultant for startups and multinationals, often specializing in technical and niche domains to refine complicated tools and services. By engaging directly with people (operators, scientists, lawyers, government workers, patients, and caregivers), I design systems maps and frameworks alongside interfaces that help connect disjointed system components in a coherent way.
Highlights
Robot Operations DashboardDesigned an industrial robot UI for warehouse and logistics operators to track production workflows, enabling certified system integrators across regions to train on a single, web-based platform for the first time.
Data Discovery PlatformLed and designed key features of a data platform for scientists to discover and access contextual metadata for NASA's airborne and field Earth science observations, clearing the path to its official public launch.
ML Document AnswersDesigned a major feature to incorporate answers for contract analysis across an enterprise platform, which was rolled out to all enterprise customers.
Emissions Reporting AnalysisConsulted in service design for the public sector by analyzing a government emissions reporting tool, equipping decision-makers with actionable insights on its 1–3 year direction.
