Product Design | Legal Tech | Q4 2018 - Q3 2020
I was the design lead on a growth feature to incorporate question-answering capabilities into a document review process, scaling an existing software platform.
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UI/UX Design | Robotics & Automation | Q1-Q2 2025
I was the design lead on a new interface that enabled factory operators to manage production workflows and recover systems quickly, reducing downtime risk.
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Teaching | Education | Q1 2019-2021
I developed and taught a 12-week Systems Thinking course at OCAD University for third year undergraduate students, advancing bigger picture thinking.
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Service Design | Government | Q4 2023 - Q1 2024
I led a service design initiative to visualize the reporting workflow and experience of public sector employees, shaping the decision-making for an emissions reporting tool.
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UI/UX Design | Robotics & Automation | Q3-Q4 2025
I collaborated on an information architecture and interface redesign to make robot setup more attainable for non-experts, increasing adoption of a web-based UI.
Project Management & Design | Geospatial | 2022-2024
I partnered with a NASA team on two interfaces promoting airborne data curation and data discovery, transitioning from beta to full public release.
UX Design | Open Source | Apr-Jul 2023
I clarified the user experience for a Jupyter notebook mapping library, making it easier for scientists to quickly visualize and interact with geospatial data throughout their research process.
Research & Design | Geospatial | Q2 2023
I partnered with a NASA data acquisition team on a small satellite (smallsat) heatmap feature showing the spatiotemporal distribution of existing records, improving data discovery.
UI/UX Design | Geospatial & Open Source | Q3 2022
I transitioned a NASA proof of concept tool for locating similar images across space and time to a minimum viable release within a 2 month timeframe, providing a foundation for further iterations.
Product Design | Legal Tech | Q3-4 2021
I led the design for a product feature that provided suggestions on how large sets of documents could be grouped and reviewed in a meaningful way, reducing manual time spent on sorting.
Co-Creation & Facilitation | Geospatial & Data | Q1 2024
I supported the planning and facilitation of a 3-day co-creation at the World Meteorological Organization (WMO) in Geneva, contributing to the development of a global heat resiliency service.
Research & Project Leadership | Retail | Q3 2018
I co-led a research project across Canada to report on barriers for cannabis enthusiasts when transitioning into the legal recreational market, providing insight for large cannabis retailers across Canada.
Project Management & Facilitation | Education | Q2 2018
I co-led a hands-on 2.5 day innovation training workshop for college faculty members on how they can apply design thinking methods to help students develop the innovation skills required to be successful in the workforce.
Research Lead | Financial Services | 2017
I led a research workstream to map out current and future state experiences of financial members and identify opportunities to improve those experiences, giving a voice to end users.
Designer | Healthcare | Q4 2016
I collaborated with a biomedical communicator on a self-monitoring service concept, informing on a complex health issue and demonstrating the service design process.
Designer | Financial Services | Q3-4 2013
I designed workshop materials and deliverables for a microfinance organization that supported entrepreneurs with mental illness and addictions, reimagining their service offering.
Designer & Facilitator | Healthcare | Q2 2013
I conducted patient interviews and facilitated a 2-day workshop with 30 participants to identify key patient experience moments and indicators for measuring success in rectal cancer centres across Canada.
Designer & Facilitator | Healthcare | Q2 2013
I facilitated a hands-on workshop with top hospital physicians and executives to map patient needs across departments and functions, inspiring improvements in patient-care across the hospital.
Design Leadership | Geospatial | Q1 2022
I brought together designers to co-develop a team vision and a maturity model for growth, setting standards for feedback and collaboration.
Design & Development | Urban Development | Q2-4 2020
I designed and developed an interactive article about the Oxford Cambridge Arc region in the UK, providing Arc stakeholders with insights into the spatical modelling process.
Visual Design Consultant | Urban Development | Q1 2018
I supported two data modelers in translating their research progress into visual communications for non-technical audiences, providing a reference for future data outputs.
Design and Facilitation | Healthcare | Q3-4 2013
I designed project branding, visual communications, and supported research for the development of a strategic framework on patient centricity, leading to over 30 patient initiatives.
