Categories
Product & Platform Design
Designed an industrial robot UI for warehouse and logistics operators to track production workflows, enabling certified system integrators across regions to train on a single, web-based platform for the first time. (2025)
Collaborated on the complete redesign of an automation configuration interface, including the information architecture and design system, to make setup more accessible for non-expert users to boost adoption for a web-based platform. (2025)
Designed a major feature to incorporate answers for contract analysis across an enterprise platform, which was rolled out to all enterprise customers. (2018-2020)
Designed a document grouping feature extending Kira's AI to automatically identify and group related contracts, addressing the fact that over 60% of contracts typically include amendments, addendums, or variations. (2021)
Data Discovery Experiences
Led and designed key features of a data platform for scientists to discover and access contextual metadata for NASA's airborne and field Earth science observations, clearing the path to its official public launch. (2022-2024)
Designed a heatmap visualization for a NASA satellite data acquisition program showing spatiotemporal distribution of records to improve data discovery and help users identify patterns across large datasets. (2023)
Evolved a proof-of-concept similarity search tool for locating related content across large datasets, shipping an MVP in 2 months that provided foundation for future iterations. (2022)
Mapped out the UX for a Jupyter notebook data visualization library, making it easier for scientist researchers to create interactive maps with SpatioTemporal Asset Catalog (STAC) data using existing UI components. (2023)
Translated a complex spatial modelling process for land use planning into an interactive article using visual storytelling and data visualization. (2020)
Service Design & Research
Provided service design for the public sector by analyzing a government emissions reporting tool, equipping decision-makers with actionable insights on its 1–3 year direction. (2024)
Facilitated a 3-day co-creation workshop with international stakeholders at the World Meteorological Organization (WMO) in Geneva, aligning on product vision for a global heat resilience platform. (2024)
Led end-to-end research mapping current and future customer experiences for a major financial institution, identifying opportunities that shaped their product roadmap. (2017)
Led cross-Canada research to understand barriers in a new consumer market, providing insights that shaped product and marketing strategy for major retailers. (2018)
Designed a service blueprint for a self-monitoring health service concept, mapping the full patient journey across digital and physical touchpoints. (2016)
Supported a service delivery redesign for a microfinance organization, creating workshop materials and concept prototypes that transformed how they supported entrepreneurs. (2013)
Conducted patient interviews and facilitated a 2-day workshop with 30 healthcare professionals to identify key experience moments and success metrics. (2014)
Facilitated workshops with hospital executives to map patient needs across departments, identifying system-level improvements in patient care delivery. (2012)
Design Leadership & Strategy
Developed and taught a 12-week undergraduate course at OCAD University on systems thinking for 3 terms, equipping 70+ students with frameworks for analyzing and navigating complex, real-world problems. (2019-2021)
Brought together a distributed design team to co-develop vision, establish a maturity model for growth, and set standards for critique and collaboration. (2022)
Co-led a hands-on 2.5-day design thinking workshop for college faculty, teaching methods to help students develop innovation skills. (2018)
Helped researchers translate data findings into visual communications for non-technical audiences, establishing templates for future outputs. (2018)
Designed project branding and supported research for an enterprise-wide strategic framework on patient centricity, leading to 30+ patient-focused initiatives. (2013)
