Product Design | Q1-Q2 2025

Designed an industrial robot UI for warehouse and logistics operators to track production workflows, enabling certified system integrators across regions to train on a single, web-based platform for the first time.

System Configuration Redesign

Product Design | Q3-Q4 2025

Collaborated on the complete redesign of an automation configuration interface, including design system, to make setup more accessible for non-expert users to boost adoption for a web-based platform.

Product Design | Q4 2018 - Q3 2020

Designed a major feature to incorporate answers for contract analysis across an enterprise platform, expediting insight extraction which can consume up to 80% of lawyers' time in M&A due diligence.

Smart Document Organization Feature

Product Design | Q3-4 2021

Designed the user experience for a machine learning feature that automatically suggested how to organize large document sets to manual sorting time.

Project Management & Design | 2022-2024

Led and designed key features of a data platform for scientists to discover and access contextual metadata for NASA's airborne and field Earth science observations, clearing the path to its official public launch.

Heatmap Data Discovery

Platform Design | Q2 2023

Designed a heatmap visualization for a NASA satellite data acquisition program showing spatiotemporal distribution of records to improve data discovery and help users identify patterns across large datasets.

Image Similarity Search Tool

Product Design | Q3 2022

Evolved a proof-of-concept similarity search tool for locating related content across large datasets, shipping an MVP in 2 months that provided foundation for future iterations.

Data Visualization Library UX

UX Design | Apr-Jul 2023

Mapped out the UX for a Jupyter notebook data visualization library, making it easier for scientist researchers to create interactive maps with SpatioTemporal Asset Catalog (STAC) data using existing UI components.

Design & Development | Q2-4 2020

Designed and developed an interactive data article that outlined how a multi-step spatial modeling processes for land use through visual storytelling and data visualization.

Service Design | Q4 2023 - Q1 2024

Consulted in service design for the public sector by analyzing a government emissions reporting tool, equipping decision-makers with actionable insights on its 1–3 year direction.

Climate Workshop Facilitation

Research & Facilitation | Q1 2024

Facilitated a 3-day co-creation workshop with international stakeholders at the World Meteorological Organization (WMO) in Geneva, aligning on product vision for a global heat resilience platform.

Financial Services Customer Research

Service Design | Q3-4 2017

Led end-to-end research mapping current and future customer experiences for a major financial institution, identifying opportunities that shaped their product roadmap.

Consumer Market Research

Research & Strategy | Q3 2018

Led cross-Canada research to understand barriers in a new consumer market, providing insights that shaped product and marketing strategy for major retailers.

Healthcare Service Mapping

Service Design | Q4 2016

Designed a service blueprint for a self-monitoring health service concept, mapping the full patient journey across digital and physical touchpoints.

Social Impact Service Design

Designer | Q3-4 2013

Supported a service delivery redesign for a microfinance organization, creating workshop materials and concept prototypes that transformed how they supported entrepreneurs.

Patient Experience Research

Service Design & Facilitation | Q2 2013

Conducted patient interviews and facilitated a 2-day workshop with 30 healthcare professionals to identify key experience moments and success metrics.

Healthcare System Mapping

Designer & Facilitator | Q2 2013

Facilitated workshops with hospital executives to map patient needs across departments, identifying system-level improvements in patient care delivery.